The Challenge
Scaling the Legal function proved difficult as hiring Litigation Support Specialists became increasingly expensive. The organization faced a critical decision: continue hiring expensive headcount for routine tasks or find a way to automate the litigation workflow without sacrificing quality.
"Replacing the manual case timeline creation, document review, deposition summaries workflow with a GPT-4o-powered agent delivered immediate ROI and eliminated the Litigation Support Specialist bottleneck."
Interactive ROI Model
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Live ModelIncludes salary, benefits, equity, and taxes.
Includes SaaS fees, tokens, and maintenance.
The Solution
They implemented a GPT-4o-based workforce automation layer. The agent was configured to autonomously process incoming requests, generate drafts, and perform initial quality checks, leaving only final strategic approval to the human team.
Productivity Analysis
40hr week, minus PTO, holidays
24/7/365 · No downtime
An AI agent delivers 6,880 additional operational hours per year compared to a human employee — equivalent to hiring 5 additional FTEs.
Key Results
The numbers tell the story: $206k/year reduced to $8k/year — a 25.1x ROI. But the real win was throughput: the agent processes in one hour what the Litigation Support Specialist completed in a week, with zero variance in quality.
Why This Works
No FICA, FUTA, or state UI taxes.
Eliminate stock grants and vesting liabilities.
No 3-6 month ramp-up period.
Consistent quality with no fatigue.
No health insurance or 401k match.
Scale agents instantly.