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Research HubMarketing Automation, CX & MessagingFive9, Inc. (FIVN)
Open Live 3-Statement Model
Coverage:KVYODDOGCRWDNOWSNOWPLTRADBECRMPANWNETSHOPMDB
SEC 10-K / 10-Q Equity ResearchMarketing Automation, CX & MessagingTicker: FIVN

Five9, Inc. (FIVN) DCF Valuation & Fundamental Primer

Five9, Inc. (FIVN) currently trades at $55.60 with an enterprise value of $1.84B. Our proprietary institutional model rates Five9, Inc. at 43/100 (Grade: C · Capital Intensive / Low Margin). The current market price prices in an implied 5-year revenue CAGR of 43.6% vs. historical growth of 15.7% (Aggressive Growth Expectations Priced In).

GDA Quality Score
C43/100
Capital Intensive / Low Margin
Share Price / DCF Base
$55.60 / $12.98
Enterprise Value
$5.01B
TTM Revenue
$1.04B (+15.7%)
Gross Margin
54.2%
Rule of 40 Score
23.2%
EV / TTM Revenue
4.8×
Structural Moat: Enterprise Marketing Automation, CX & Messaging Switching Costs & Recurring Workflow Integration
Key Growth Catalyst: AI workflow automation, multi-module expansion across enterprise cohorts, and operating margin leverage at Five9, Inc..

Institutional fundamental teardown of Five9, Inc. (FIVN) covering SEC 10-K/10-Q cash flow conversion, SBC dilution friction, and Reverse-DCF valuation hurdles.

Seed FIVN in Interactive 3-Statement Model
Section 1 · Intrinsic Valuation Engine

Five9, Inc. (FIVN) 3-Scenario DCF Valuation Range

WACC: 10.0% · Terminal Growth: 2.5% · Diluted Shares: 74.5M
bear Case DCFSensitivity
-$0.12
Implied Equity Value:$-8.6M
vs Current ($55.60):-100.2%
base Case DCFPrimary Benchmark
$12.98
Implied Equity Value:$967.0M
vs Current ($55.60):-76.7%
bull Case DCFSensitivity
$30.11
Implied Equity Value:$2.24B
vs Current ($55.60):-45.9%
Section 2 · Fundamental Underwriting

Institutional Software Quality Scorecard (43/100 · Grade C)

Capital Intensive / Low Margin

Weak cash conversion, substantial dilution drag, or constrained financial flexibility.

Cash Conversion13 / 25
Actual: 7.5% marginTarget: Target: ≥100%

Positive FCF but lower conversion efficiency due to capex or timing

Dilution Friction10 / 25
Actual: 16.0% of RevTarget: Target: ≤8%

Elevated equity dilution; SBC consumes substantial operating cash flow

Unit Economics8 / 25
Actual: 54% GM / R40: 23%Target: Target: ≥75% GM / ≥40% R40

Sub-par gross margins; higher cost of delivery or hardware/services mix

Balance Sheet12 / 25
Actual: -$870.6M Net DebtTarget: Target: Net Cash > 0

Moderate leverage or cash burn; monitor liquidity runway

Core Investment Strengths & Moats

    Key Operational & Dilution Risks

    • Substantial SBC dilution drag: SBC is 16.0% of revenue ($166.3M)
    • Lower software gross margins (54.2%), indicating higher hosting or service delivery drag
    Section 3 · Expectations Investing

    Reverse-DCF Solver: What Growth is Priced Into FIVN?

    Aggressive Growth Expectations Priced In

    The current share price demands 43.6% 5-year CAGR—a +28.0% acceleration over historical run-rate (15.7%). Any growth slowdown risks valuation multiple contraction.

    Implied 5-Year Revenue CAGR
    43.6%
    Required to justify $5.01B EV
    Historical Run-Rate CAGR
    15.7%
    Audited multi-year top-line trajectory
    Growth Hurdle Spread
    +28.0%
    Implied hurdle minus historical growth
    Implied FCF Margin @ Hist. Growth
    20.6%
    Steady-state FCF margin needed at current CAGR
    Section 4 · 5-Year Forecast Schedule

    Five9, Inc. (FIVN) 5-Year Fundamental Forecast

    Customize Assumptions in Live Engine
    Statement Line ItemTTM Audited BaseTTMY1Y2Y3Y4Y5
    Revenue$1.04B$1.04B$1.21B$1.39B$1.61B$1.86B$2.16B
    Gross Profit$564.4M$564.4M$652.8M$755.0M$873.3M$1.01B$1.17B
    Operating Income (EBIT)$-51.3M$-51.3M$-59.3M$-68.6M$-79.3M$-91.7M$-106.1M
    Stock-Based Compensation (SBC)$166.3M$166.3M$192.3M$222.5M$257.3M$297.6M$344.2M
    Unlevered Free Cash Flow (FCF)$78.6M$78.6M$90.9M$105.1M$121.6M$140.6M$162.6M
    SBC-Adjusted True Cash Flow$-87.8M$-87.7M$-101.5M$-117.4M$-135.7M$-157.0M$-181.6M
    Section 5 · Relative Valuation Multiples

    Marketing Automation, CX & Messaging Peer Comparables Matrix

    Click any peer ticker to view its dedicated equity research report
    CompanyTickerMarket CapTTM RevenueGross MarginFCF MarginRule of 40SBC % RevEV / Rev
    Five9, Inc.FIVN$4.14B$1.04B54.2%7.5%23.2%16.0%4.8×
    Salesforce, Inc.CRM$307.82B$37.90B76.8%32.4%43.4%8.4%8.0×
    Twilio Inc.TWLO$38.62B$2.83B80.7%27.3%51.3%17.8%12.9×
    DocuSign, Inc.DOCU$29.38B$3.57B75.7%21.7%45.5%17.2%7.7×
    Zoom Video CommunicationsZM$17.84B$1.58B72.8%20.8%43.2%12.5%11.0×
    RAMPRAMP$17.48B$1.43B72.6%25.3%42.9%19.7%12.1×
    SEMRSEMR$57.62B$4.34B82.8%33.8%57.0%15.2%12.8×
    Peer Cohort Median Benchmark (N=6)76.3%26.3%44.5%16.2%11.6×
    Section 6 · Downside Protection & Multiple Sensitivity

    EV / Revenue Multiple Compression Stress Test

    Multiple ScenarioEV / RevenueImplied Enterprise ValueImplied Equity ValueImplied Share PriceDelta vs Current
    Current Multiple4.8×$5.01B$4.14B$55.600.0%
    -20% Multiple Compression3.8×$4.01B$3.14B$42.14-20.0%
    -35% Multiple Compression3.1×$3.26B$2.39B$32.05-35.0%
    Software Baseline Floor (5.0× EV/Rev)5.0×$5.21B$4.34B$58.24+3.9%
    Section 7 · Investor Diligence FAQ

    Frequently Asked Questions: Five9, Inc. (FIVN) Valuation

    What is Five9, Inc. (FIVN)'s intrinsic DCF valuation and implied share price?

    Based on audited SEC 10-K/10-Q filings and a 5-year 3-statement discounted cash flow (DCF) model, Five9, Inc. (FIVN) has a Base Case implied value of $12.98 per share (with a Bear Case of -$0.12 and a Bull Case of $30.11), compared to its current price of $55.60. The model discounts projected free cash flows at a 10.0% WACC and a 2.5% terminal growth rate.

    What is Five9, Inc. (FIVN)'s Rule of 40 score and Free Cash Flow margin?

    Five9, Inc. achieves a Rule of 40 score of 23.2%, combining a 15.7% revenue growth run-rate with a 7.5% TTM free cash flow margin on $1.04B in trailing twelve-month revenue. In the Marketing Automation, CX & Messaging peer cohort, the median Rule of 40 benchmark is 44.5%.

    What revenue growth rate is priced into FIVN stock according to Reverse-DCF analysis?

    At $55.60 per share (Enterprise Value of $5.01B), our Reverse-DCF solver indicates the market is pricing in a 5-year implied revenue CAGR of 43.6%, compared to Five9, Inc.'s historical CAGR of 15.7%. Overall market expectations are rated as "Aggressive Growth Expectations Priced In".

    How does Five9, Inc. compare to Marketing Automation, CX & Messaging software peers?

    Five9, Inc. (FIVN) earns an institutional Software Quality Score of 43/100 (Grade C — Capital Intensive / Low Margin). Across its Marketing Automation, CX & Messaging peer group (CRM, TWLO, DOCU, ZM, RAMP), the cohort trades at a median EV/TTM Revenue multiple of 11.6× and a median gross margin of 76.3%.

    How does Stock-Based Compensation (SBC) impact Five9, Inc. (FIVN)'s valuation?

    Five9, Inc. recorded $166.3M in TTM stock-based compensation (16.0% of revenue). When treating SBC as a cash-equivalent compensation expense, Five9, Inc.'s SBC-adjusted free cash flow yield is -2.1%, scoring 10/25 on our Shareholder Dilution Friction pillar.

    Section 8 · Sector Coverage Universe

    Related Marketing Automation, CX & Messaging Equity Research Reports

    View All Coverage
    CRMSalesforce, Inc.
    DCF Valuation, Rule of 40 & SEC Filing Teardown
    TWLOTwilio Inc.
    DCF Valuation, Rule of 40 & SEC Filing Teardown
    DOCUDocuSign, Inc.
    DCF Valuation, Rule of 40 & SEC Filing Teardown
    ZMZoom Video Communications
    DCF Valuation, Rule of 40 & SEC Filing Teardown
    RAMPRAMP
    DCF Valuation, Rule of 40 & SEC Filing Teardown
    SEMRSEMR
    DCF Valuation, Rule of 40 & SEC Filing Teardown

    Model Five9, Inc. (FIVN) Live in the Autonomous Financial Engine

    Stress-test Five9, Inc.'s revenue growth, gross margin, R&D capitalization, and WACC assumptions in real time, or retain Golden Door Asset for institutional M&A and software diligence.

    Open FIVN Interactive 3-Statement ModelRetain Institutional Research Advisory

    Research only — not investment advice. Figures are sourced from public SEC EDGAR Form 10-K and 10-Q filings and institutional modeling assumptions. Past performance is not indicative of future results.